Early Cancellation Request

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Cancellation Reason

Reason*

I want to cancel my membership (within first 14 days)
I want to cancel my membership (outside of first 14 days)
I want to cancel my membership for medical reasons

Medical Note (or equivalent)*

As explained in the Intake Form and Terms & Conditions, we require a doctor’s note with a recent date or a copy of an e-consult with evidence that you are no longer able to make healthy food choices, exercise or partake in the programme. Please attach a copy/screenshot. If you are ill or injured, your coach will be more than happy to issue an extension to your programme free-of-charge for the period you are ill or injured, and they will help you manage your food and mindset during this time.

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Max. file size: 128 MB.

Important: As agreed to in your initial intake form, If you have just changed your mind about the Programme (Consumer Contracts Regulations 2013), you may be able to request a refund any time within 14 days of the order. You must return all of the course materials within 14 days of cancellation in order to receive a refund. If we have provided you with services in the form of posting you a welcome pack, personalised welcome videos, on-boarding calls, coaching calls, email support or your personalised programme, your refund will be given minus a £100 administration fee to cover our costs.

Important: As agreed to in your initial intake form, this Programme is a minimum of 3 months commitment. All contracts are binding. If you choose not to continue and you have opted to pay by monthly instalments, you will still owe the outstanding balance for the first 3 months.

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