Cancellation Request Step 1 of 3 33% Your DetailsName First Last Email What goal were you looking to achieve when you joined Fit Over 40?* Have you achieved that goal?* Yes No Which phase of the programme have you reached?*(It typically takes 12-18 months to reach phase 4 and get to the point where you can realistically maintain your results long term) Phase 1 – Reboot Phase 2 – Reframe Phase 3 – Reverse Phase 4 – Maintain Advanced Program Expert Program Group Coaching Membership*Congratulations on achieving your initial goals, that’s amazing! In case you still wanted access to the programme, workouts, coaching calls, events and community groups going forwards we have a Group Coaching membership available to give you all of that for just £79/month. I would like access to the programme, workouts, coaching calls, events and community groups for £79/month I’m happy to continue without programme and community access HiddenCoach Tap “Next” to move to the next sectionReason For Cancellation*If you put “other” please explain. No longer seeing results My coach didn’t contact me enough The support was generic and not particularly helpful The quality of service dropped off Medical reasons It was too difficult to get started I have signed up for something else If you need to ease the financial burden for now, we totally get that and may be able to help you out. to discuss your options to help with the cost of your membership at the moment, CLICK HEREIf you need to cancel because of illness or injury, we can almost always work around these challenge. If you’re having surgery it’s also really important to be as fit & strong before it, and get back to some kind of healthy eating and exercise as soon as you can afterwards to make a full recovery. If you’d like to discuss the possibility of this, CLICK HERE to book in a quick chat with us and we’ll take care of the rest.If you struggled to get started because life got in the way, we get it – these things happen! If you don’t feel like you were able to make the most of your programme during the 12 weeks we can discuss repeating your programme at no additional charge so that you can leave 100% happy with the results you’re after. If that might work better for you, just CLICK HERE and can talk about your options going forwards.If your coach didn’t contact you enough, firstly we’d like to apologise for that – we pride ourselves on our coaching and are sorry we didn’t follow up consistently enough! We’d love more than anything for you to give us another chance to do everything we can to make sure you are 100% happy with your experience. To discuss restarting your programme at no additional charge, just CLICK HERE to book in a quick chat.If you didn’t feel your support was up to standard, firstly we’d like to apologise for that – we pride ourselves on our coaching and are sorry we didn’t live up to your expectations! We’d love more than anything for you to give us another chance to do everything we can to make sure you are 100% happy with your experience. To discuss restarting your programme and working with a different coach at no additional charge, just CLICK HERE to book in a quick chat with us. Tap “Submit” to complete the formHow would you describe the coaching you’ve received most recently with TRINITY?If you no longer had a 1-1 coach recently, rate the group coaching you received. Superb Good Not so good HiddenHow would you rate your coach during your time with Trinity?10/10 = exceptional. If you have changed coach, please just rate your most recent coach. 1 2 3 4 5 6 7 8 9 10 How would you rate the rest of the program and your overall experience with TRINITY?*This is everything bar your coach (the program, workouts, coaching calls, community etc…). 1 2 3 4 5 6 7 8 9 10 Final Feedback*Is there anything we could have done differently to improve your experience?
